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Contacting Jacques

Jacques can be contacted on:

Ph: 0421 281 298

Please address mail to:

Dr. Jacques Rizk
Heart Matters Psychology
1242/1 William St
Melbourne, VIC 3000

Before Contacting Jacques

A reminder to please read Heart Matters Psychology’s confidentiality policy before contacting us.

Heart Matters Psychology is not an emergency service and we cannot guarantee timely responses to urgent messages left for us via phone, email, or online. We may be unavailable for significant periods of time during business hours, and we do not check our devices outside of business hours or when on leave unless we have told you otherwise. Returning missed calls or messages may take over 48 hours in some cases. If you require urgent assistance and have not been able to see or speak to us in real time, please do not wait for a response from us – contact emergency services (e.g. call 000, present at the emergency department of the nearest hospital, or contact Lifeline’s 24-hour telephone counselling service on 13 11 14) or the relevant supports in place for you.